Shipping & Returns


- We ship via Canada Post Express Post.

- Tracking numbers for your order will be provided within 48 hours.

- Weekend orders are processed during the following weekdays.

- In store pickup is available.

- Shipping costs will be added to you order and must include insurance.


- Refunds or exchanges on applicable goods (please contact us in advance regarding eligibility) are available within 7 days of purchase provided items are new, unused, and in the original unsealed packaging.

- Special orders are not refundable, exchangeable.

- Shipping and insurance costs are not refundable.

- Do not return any items without authorisation from Try’d and True Hobbies.